Service in Port
Services for Passengers
Ferry Terminal
| Luggage carts | in the entry hall and gangways. |
|---|---|
| Coffee vending machine | in the entry hall. Euro coins accepted. |
| Snack vending machine | in the entry hall. Euro coins and card payment accepted. |
| Defibrillator | in the entry hall. |
| Luggage lockers | in the entry hall. Card payment accepted. Dimensions:Medium: width 36 cm, depth 57 cm, height 40 cm.Large: width 46 cm, depth 82 cm, height 60 cm. |
| Lost and found | if you’ve lost any property in the ferry terminal, please contact our personnel at Port Services |
| Assistance | passengers who require assistance to embark or disembark can book assistance together with their ticket from their shipping company of choice. Assistance need to be booked 48 h prior to departure. Wheelchairs are available for pree-booked travellers. |
| Restrooms | on every floor and in the port area for departing cars after the check-in booths. |
| Changing tables | located both in men’s and women’s restrooms. |
| Telephone charging | on every floor telephones and portable devices can be charged free of charge. |
| Massage chairs | after check-in two electric massage chairs can be found on the ground floor and on the first floor. Card payment accepted. |
| Transports | the local bus has a bus stop outside the main ferry terminal. Timetable can be found at the bus stop. Tickets are purchased on board in euro (cash only). Taxi stand located outside the main ferry terminal. |
| Cash machine | in the town centre. |
Opening Hours
Monday – Friday
| 08.00 – 16.15 | |
| and in connection with ferry calls. |
For information about Mariehamn and Åland and general Tourist information please visit the website of VisitAland
Cruise Terminal
| Opening hours | in connection with vessel calls. |
|---|---|
| Assistance | Passengers who require assistance to embark or disembark can book assistance together with their ticket. Assistance need to be booked 48 h prior to departure. Wheelchairs are available for pree-booked travellers. |
| Restrooms | in the entry hall. |
| Changing tables | in the restrooms. |
| Telephone charging | in the entry hall telephones and portable devices can be charged free of charge. |
| Transports | the local bus has a bus stop outside the main ferry terminal. Timetable can be found at the bus stop. Tickets are purchased on board in euro (cash only). Taxi stand located outside the main ferry terminal. |
| Cash machine | in the town centre. |
| Shopping | gift shop in the entry hall. Open in connection with cruise ship calls. |
Services for Vessels
The Port of Mariehamn offers fresh water, waste disposal, bilge and sludge disposal, as well as grey and black water handling. There is also capacity for vessels to be laid up for shorter or longer periods of time. For more information on the services on offer for vessels, please contact our Harbor Master Helena Jansson, +358 400 781 181, [email protected]